Laptop, notebook and coffee on a wooden desk — Photo: Unsplash License. Illustration of the topic, not a service endorsement.

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Sample call to your internet provider

An example of a call to lower your bill.

You: Hi, my bill went up when my promotion ended. Are there any current offers for existing customers?

Agent: Let me see what is available.

You: I am also comparing other providers in my area.

Agent: I can offer a lower plan for 12 months.

You: Does that include equipment fees?

Agent: Equipment is extra, but you can use your own modem.

You: Thank you. Please email me the new price and end date.