Step-by-step: lowering your bills

1. Gather recent bills

   Collect at least six months of bills.

2. Compare usage

   Look for jumps and seasonal patterns.

3. Check for errors

   Compare meter readings and look for estimated reads.

4. List your services

   List every service on internet and phone bills.

5. Research programs

   Check utility and state programs you may qualify for.

6. Call customer service

   Ask about discounts, programs and better plans.

7. Ask for retention offers

   For internet and phone, ask for the retention or loyalty department.

8. Get changes in writing

   Ask for confirmation emails.

9. Make energy changes

   Use simple tips to cut usage.

10. Review yearly

    Check rates and plans each year.